National Network for Equitable Library Service

In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt the

When a crippling disease shattered his lifelong ambition, Dr. V. Venkataswamy chose an impossible new dream: to cure the world of blindness.

This practical yet thought-provoking book presents a wealth of evidence to show that the two recurrent themes of democracy and enterprise are transforming our institutions.

Stewardship was provocative, even revolutionary, when it was first published in 1993, and it remains every bit as relevant and radical today.

High-heat meetings seem to be happening in more and more organizations these days. Situations where participants are polarized, angry, fearful, confused.

Most businesses spend far too much of their time and energy struggling to get new customers or hang on to existing ones-even customers who are ultimately more trouble than they're worth.

With demographic shifts and globalization transforming the nature of relationships, interactions, and decision making, excellence in diversity management is more important than ever.

Crafting agreements with others is a fundamental life skill. Unfortunately, we were never taught how to do it.

Leonardo da Vinci was a brilliant artist, scientist, engineer, mathematician, architect, inventor, writer, and even musician—the archetypal Renaissance man.

Embracing diversity, valuing people, and taking action. Over 50 million Latinos live in the United States, and it’s estimated that by 2050 one in three of the U.S. population will be Hispanic.

What We Learned in the Rainforest presents a surprising new business principle: by applying strategies and practices gleaned from nature-by emulating what it once sought to conquer-business can ada

In his groundbreaking book Somebodies and Nobodies, Robert Fuller identified a form of domination that everyone has experienced but few dare to protest: rankism, abuse of the power inherent in rank

Your voice matters. Based on your tone and expression alone listeners make up their minds about you before they even process the meaning of your words.

Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up.

All of us in the today's workforce are called upon more and more to work effectively in teams.