Dr. Jen Goldman-Wetzler argues that when conflict resolution doesn't work, you can free yourself from conflict instead. The Optimal Outcomes Method helps people change their mindsets and teaches them how to step back from a conflict, no matter how fraught, and figure out what's really causing it. She shows us how to ease tensions and free ourselves, even without others' cooperation.
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Abstract
Publisher (Source)
[New York]
HarperCollins
Not specified