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Most parents feel frustrated with their children from time to time, but killer whale trainer-in-training Amy Sheldrake has a unique perspective.

Attempting to better themselves—learn new skills, break bad habits, realize their potential—people read books, attend seminars, take training courses.

Shows human resource development (HRD) professionals how to measure organizational results within the domains of performance, learning, and perceptions using the effective and efficient Results Ass

Do you spend so much time dealing with e-mails-reading them, writing them, responding to them, responding to responses-that you feel like you're just going round and round and getting nowhere?

As Ken Blanchard, John Carlos and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute.

All of us in the today's workforce are called upon more and more to work effectively in teams.

Negotiation impacts every aspect of our lives, from the deals we strike on the job to our relationships with family members and neighbors, to the transactions we make as customers.

Everyone knows that collaboration creates high performing teams and organizations.

This winter, Jude Bloch can't decide what bothers him more—the crowds of people or the holiday revelry.

When Nicky Hauser walks in on his restaurant-owner boyfriend having sex with a waiter, Nicky loses his lover, his job and his home all in one night.

If we can architect and engineer complex intelligent billion dollar computer systems, why can't we apply the same architectural framework for designing and building extraordinary lives.

Injured in a war that has stretched on for years, Sergeant John Peterson guards a lonely border.

When a certain kind of man is needed, why not make him to order? Such things can be done, but take care: much can go wrong—but then, sometimes it can go wonderfully right. Imagine...

William Lyon's past forced him to become someone he isn't. Conflicted and unable to maintain the charade, he separates from his wife and takes a job as caretaker at a former mental hospital.