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Attempting to better themselves—learn new skills, break bad habits, realize their potential—people read books, attend seminars, take training courses.

Shows human resource development (HRD) professionals how to measure organizational results within the domains of performance, learning, and perceptions using the effective and efficient Results Ass

Do you spend so much time dealing with e-mails-reading them, writing them, responding to them, responding to responses-that you feel like you're just going round and round and getting nowhere?

As Ken Blanchard, John Carlos and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute.

All of us in the today's workforce are called upon more and more to work effectively in teams.

Negotiation impacts every aspect of our lives, from the deals we strike on the job to our relationships with family members and neighbors, to the transactions we make as customers.

Everyone knows that collaboration creates high performing teams and organizations.

If we can architect and engineer complex intelligent billion dollar computer systems, why can't we apply the same architectural framework for designing and building extraordinary lives.

This high-interest, low-vocabulary novella is intended for adult basic education (ABE) and English as a Second Language (ESL) readers. Duncan is very angry.