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Most businesses spend far too much of their time and energy struggling to get new customers or hang on to existing ones-even customers who are ultimately more trouble than they're worth.

With demographic shifts and globalization transforming the nature of relationships, interactions, and decision making, excellence in diversity management is more important than ever.

Crafting agreements with others is a fundamental life skill. Unfortunately, we were never taught how to do it.

Leonardo da Vinci was a brilliant artist, scientist, engineer, mathematician, architect, inventor, writer, and even musician—the archetypal Renaissance man.

Embracing diversity, valuing people, and taking action. Over 50 million Latinos live in the United States, and it’s estimated that by 2050 one in three of the U.S. population will be Hispanic.

What We Learned in the Rainforest presents a surprising new business principle: by applying strategies and practices gleaned from nature-by emulating what it once sought to conquer-business can ada

In his groundbreaking book Somebodies and Nobodies, Robert Fuller identified a form of domination that everyone has experienced but few dare to protest: rankism, abuse of the power inherent in rank

Your voice matters. Based on your tone and expression alone listeners make up their minds about you before they even process the meaning of your words.

Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up.

All of us in the today's workforce are called upon more and more to work effectively in teams.

NEW EDITION, REVISED AND UPDATED In this second edition of their classic book on personal brand David McNally and Karl Speak show that developing a personal brand is not about constructing a contr

While America is still reeling from the 2008 financial crisis, a high unemployment rate and a surge in government debt, China’s economy is the second largest in the world, and many predict it will

For Peter Drucker, one of the most influential thinkers of modern times, the secret was “living in more than one world”—enjoying a diverse set of interests, activities, acquaintances, and pursuits.

One size does not fit all! Professional success, more often than not, means becoming a manager.

A new movement is afoot that promises to save the world by bringing the magic of the market to philanthropy.