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The author describes psychological techniques that can help someone determine what another person is thinking.

Authors Bob Burg and John David Mann have collected raves for this business parable about a young salesman who is introduced to "go-givers," including a restaurateur, a CEO, a financial advisor, a

Lieberman invests listeners with surefire, efficient success methods that illustrate how to acquire what's desired before they--and their businesses--lose out on the deal.