A good apology : four steps to make things right

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Details:

  • Author: Howes, Molly
    Contributor:

    Reed, Maggi-Meg

    Summary:

    Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps. This book seeks to help listeners fix their relationships, make amends, and move forward. The result will be to fully understand the meaning and importance of a good apology.

    Genre: Self-help publications
    Original Publisher: [New York] , Hachette Book Group
    Language(s): English
    ISBN:

    9781549159763

    ,

    1549159763

    ,

    9781549182631

    ,

    1549182633

Details

DC Contributor

Reed, Maggi-Meg

Abstract

Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps. This book seeks to help listeners fix their relationships, make amends, and move forward. The result will be to fully understand the meaning and importance of a good apology.

Genre
Self-help publications
Publisher (Source)

[New York]

Hachette Book Group

Not specified

Record