The ultimate question 2.0 how net promoter companies thrive in a customer-driven world

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Details:

  • Author: Reichheld, Frederick F.
    Contributor:

    Dixon, Walter

    ,

    Gildan Media Corporation

    ,

    Recorded Books, LLC.

    ,

    Markey, Rob.

    ,

    Reichheld, Frederick F.

    Summary:

    In this revised and updated edition of his best-seller, Reichheld and his colleague Rob Markey detail how business leaders have taken their principles and shifted the market paradigm for years to come. Listeners will learn how to become a Net Promoter and how to use Reichheld's tested techniques to draw customers in and keep them coming back for more.

    Original Publisher: Prince Frederick, MD , Recorded Books
    Language(s): English
    ISBN:

    9781464026553

Details

DC Contributor

Dixon, Walter

Gildan Media Corporation

Recorded Books, LLC.

Markey, Rob.

Reichheld, Frederick F.

Abstract

In this revised and updated edition of his best-seller, Reichheld and his colleague Rob Markey detail how business leaders have taken their principles and shifted the market paradigm for years to come. Listeners will learn how to become a Net Promoter and how to use Reichheld's tested techniques to draw customers in and keep them coming back for more.

Publisher (Source)

Prince Frederick, MD

Recorded Books

Not specified

Record