The ultimate question 2.0 how net promoter companies thrive in a customer-driven world

Available Formats:

  • s3://nnels-data-prod/CA/NNELS/RBdigital2/The_ultimate_question_20_how_net-DA48901-001_0010360242.zip
    Running Time: 80036
    Narrator: Walter Dixon
    Publisher: Recorded Books,

Details:

  • Author: Reichheld, Frederick F.
    Contributor:

    Dixon, Walter

    ,

    Gildan Media Corporation

    ,

    Recorded Books, LLC.

    ,

    Markey, Rob.

    ,

    Reichheld, Frederick F.

    Summary:

    In this revised and updated edition of his best-seller, Reichheld and his colleague Rob Markey detail how business leaders have taken their principles and shifted the market paradigm for years to come. Listeners will learn how to become a Net Promoter and how to use Reichheld's tested techniques to draw customers in and keep them coming back for more.

    Original Publisher: Prince Frederick, MD , Recorded Books
    Language(s): English
    ISBN:

    9781464026553

Details

DC Contributor

Dixon, Walter

Gildan Media Corporation

Recorded Books, LLC.

Markey, Rob.

Reichheld, Frederick F.

Abstract

In this revised and updated edition of his best-seller, Reichheld and his colleague Rob Markey detail how business leaders have taken their principles and shifted the market paradigm for years to come. Listeners will learn how to become a Net Promoter and how to use Reichheld's tested techniques to draw customers in and keep them coming back for more.

Publisher (Source)

Prince Frederick, MD

Recorded Books

Not specified

Record