National Network for Equitable Library Service

Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences.

Once you’ve discovered your strengths, you need to discover something else: your strengths can work against you. Many leaders know this on some intuitive level, and they see it in others.

When it comes to believing that business can be profitable and environmentally sensitive, cynics abound on both sides.

We must take risks if we are to grow personally and professionally. Risks are a part of a fully-lived life.

The bestselling book by Rhonda Byrne, The Secret, talks about the powerful effects of visualizing success and activating the Law of Attraction.

Learn the rules of the executive suite! If you are in middle management, to get anything done you must present your ideas to decision makers, and those presentations can be brutal.

A quick, accessible introduction to one of the most popular change methods today—proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the Uni

Change Is Everybody's Business challenges readers to realize the power they have to make things happen-to support, stymie, or redirect change.

NEW EDITION, REVISED AND UPDATED Leaders Creating Leaders: This latest edition of the classic Managers as Mentors is a rapid-fire read that guides leaders in helping associates grow in today’s tum

Many significant failures—from FEMA’s response to Hurricane Katrina to the recent economic collapse—could have been prevented or mitigated if those lower in the hierarchy were successful at communi

In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone.

Just as the Wright Brothers combined science and practice to finally achieve the dream of flight, Ryan and Robert Quinn combine research and experience to demonstrate how we can elevate ourselves a

The most successful organizations of the future will be those that are capable of rapidly and effectively bringing about fundamental, lasting, system-wide changes.

Ben & Jerry’s has always been committed to an insanely ambitious three-part mission: making the world’s best ice cream, supporting progressive causes and sharing the company’s success with all

Ben & Jerry's. Stonyfield Farm. The Body Shop. Tom's of Maine. All leaders in the socially responsible business movement-and all eventually sold to mega-corporations.