National Network for Equitable Library Service

Dr. Goulston reveals the secret of getting through to anyone, even when productive communication seems impossible.

On Generation and Corruption (Ancient Greek: ???? ???????? ??? ??????, Latin: De Generatione et Corruptione, also known as On Coming to Be and Passing Away) is a treatise by Aristotle.

Using illuminating examples and anecdotes, the authors show how authentic communication, transparency and empathy are revolutionizing the seller-consumer relationship.