NNELS Upgrade

Dr. Goulston reveals the secret of getting through to anyone, even when productive communication seems impossible.

A recording of parts of Lewis' journal which include: first encounters with the Sioux; wintering at the Mandan villages; Sacajawea; portage of the Great Falls of the Missouri; horse trading with th

Using illuminating examples and anecdotes, the authors show how authentic communication, transparency and empathy are revolutionizing the seller-consumer relationship.